Managing Patients with Risk of Aggression in Public Hospitals’ Emergency Department: Legal and Practical Approach in Malaysia
Nuraisyah Chua Abdullah,
Ramzyzan Ramly and
Johari Bin Khamis
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Nuraisyah Chua Abdullah: Professor of Law, Faculty of Law, Universiti Teknologi MARA, Shah Alam, Malaysia
Ramzyzan Ramly: Assoc. Prof., Faculty of Mechanical Engineering, Universiti Teknologi MARA, Shah Alam, Malaysia
Johari Bin Khamis: Dr. MD, Deputy Medical Director II, Hospital Permai Johor Bahru, Malaysia
International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 7, 1346-1359
Abstract:
Emergency Departments (EDs) in Malaysian public hospitals are increasingly overwhelmed by the patient load, with some exhibiting disruptive or aggressive behaviour requiring urgent care. These patients did not necessarily have mental illness. Nevertheless, they may have some mental health issues that warrant urgent attention. Despite existing referral systems, incidents involving aggression persist, often due to inadequate facilities, insufficiently trained staff, and overcrowding. In addition, the skills of paramedics and medical officers in handling emergency cases involving aggression require improvement to ensure better patient outcomes. This article highlights the need for a dedicated area or space for behaviour assessment and continuous staff training to enhance mental health care in the ED, reduce preventable incidents, and ensure the safety and well-being of both patients and healthcare providers.
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:9:y:2025:issue-7:p:1346-1359
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