Wellness Strategies that May Increase Employee Productivity Under the Prevailing Work Trends: A Case of Bankers in Nairobi County, Kenya

Joanelose Wacuka Mwangi, Dr. Elijah Macharia Ndungu and Prof. George Kimathi
Additional contact information
Joanelose Wacuka Mwangi: Catholic University of Eastern Africa, Nairobi, Kenya
Dr. Elijah Macharia Ndungu: Catholic University of Eastern Africa, Nairobi, Kenya
Prof. George Kimathi: Catholic University of Eastern Africa, Nairobi, Kenya

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 8, 60-68

Abstract: Employee wellness programs (EWPs) have been globally recognized as essential contributors to organizational performance. However, evolving work trends such as hybrid work models, digital overload, and heightened stress levels demand a reevaluation of wellness strategies specifically for the banking sector in Nairobi County, Kenya. This study addresses a research gap by assessing additional wellness strategies that could enhance work productivity among bankers in Nairobi County under the current work trends. While existing programs focus mainly on physical and financial wellness, the role of emotional, social, and digital wellness support remains underexplored. The study was conducted in Nairobi County, a major financial and banking hub in East Africa and hosting numerous local and international financial institutions. A qualitative research design was applied, ten (10) management-level Human Resource and Wellness Managers from Tier 1 and Tier 2 banks were purposively selected for in-depth interviews as to their experiences and opinions on wellness programs for bankers. Data was collected using an in-depth interview and analyzed thematically. Findings revealed that while standard wellness programs exist, additional strategies are required to address the job demands associated with emerging work trends such as flexible work scheduling, inclusive cultures, incentivizing wellness mental health days, mental health awareness and elimination of stigma. Participants emphasized that adapting wellness programs to current work realities is crucial for sustaining work productivity. Furthermore, banks should expand their wellness programs to incorporate holistic, flexible mental health-centered and technology-conscious strategies to align with evolving work demands conscious of the emerging global trends.

Date: 2025
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijriss/ ... -9-issue-8/60-68.pdf (application/pdf)
https://rsisinternational.org/journals/ijriss/arti ... airobi-county-kenya/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:9:y:2025:issue-8:p:60-68

Access Statistics for this article

International Journal of Research and Innovation in Social Science is currently edited by Dr. Nidhi Malhan

More articles in International Journal of Research and Innovation in Social Science from International Journal of Research and Innovation in Social Science (IJRISS)
Bibliographic data for series maintained by Dr. Pawan Verma ().