Systematic Review on the Role of Artificial Intelligence in Education

NoorAileen Ibrahim, Ahmad Muhyiddin B Yusof, Sheema Liza Idris, Haslinda Md. Nazri, Farahidatul Akma Awaludin, Azurawati Zaidi, Nurul Munirah Azamri and NoorNurdiyana Mohamad Yusof
Additional contact information
NoorAileen Ibrahim: Akademi Pengajian Bahasa Universiti Teknologi MARA (UiTM) Cawangan Perak, Seri Iskandar, 32610, Bandar Baru Seri Iskandar, Perak, Malaysia
Ahmad Muhyiddin B Yusof: Akademi Pengajian Bahasa Pusat Asasi UiTM, Kampus Dengkil, 43800, Dengkil, Selangor, Malaysia
Sheema Liza Idris: Akademi Pengajian Bahasa Universiti Teknologi MARA (UiTM) Cawangan Perak, Seri Iskandar, 32610, Bandar Baru Seri Iskandar, Perak, Malaysia
Haslinda Md. Nazri: Kolej Pengajian Seni Kreatif, Universiti Teknologi MARA Cawangan Perak, Seri Iskandar, 32610, Bandar Baru Seri Iskandar, Perak, Malaysia
Farahidatul Akma Awaludin: Akademi Pengajian Bahasa, Universiti Teknologi MARA (UiTM) Cawangan Perak, Kampus Tapah, 35400, Tapah Road, Perak, Malaysia.
Azurawati Zaidi: Akademi Pengajian Bahasa, Universiti Teknologi MARA (UiTM) Cawangan Perak, Kampus Tapah, 35400, Tapah Road, Perak, Malaysia.
Nurul Munirah Azamri: Akademi Pengajian Bahasa Universiti Teknologi MARA (UiTM) Cawangan Perak, Seri Iskandar, 32610, Bandar Baru Seri Iskandar, Perak, Malaysia
NoorNurdiyana Mohamad Yusof: Akademi Pengajian Bahasa, Universiti Teknologi MARA (UiTM) Cawangan Perak, Kampus Tapah, 35400, Tapah Road, Perak, Malaysia.

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 8, 686-691

Abstract: A systematic review was conducted to examine studies on the effects of Artificial Intelligence (AI) in higher education as a learning technology on ESL/EFL. To collect relevant data three databases, Scopus, Web of Science, and Google Scholar were explored. More than 200 studies on the topic under investigation between 2014 and 2025 were revealed after primary searches were conducted. However, 16 were retained for further analysis after analyzing abstracts and removing duplicates. To derive the benefits and issues of using AI in learning English a thematic analysis was conducted. The study revealed that AI has the potential to play a monumental role as a learning platform in improving the achievement of students while the only issues with using AI mainly revolved around external factors. Meanwhile, other aspects of AI usage in language learning, for instance different learning materials uploaded to it and whether different online learning platforms could yield similar results could be potential areas of research in the future.

Date: 2025
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