The Influence of Result-Based Monitoring on the Performance of Housing Projects in Nairobi

Gabriel Wasonga Jabongo ()

Journal of Entrepreneurship and Project Management, 2025, vol. 10, issue 2, 20 - 32

Abstract: Purpose: The purpose of the article is to establish the influence of result-based monitoring on the performance of housing projects in Nairobi. Projects, including construction, aim to meet diverse stakeholder needs and are evaluated based on quality, time, and cost. The Project Management Institute (PMI) asserts that successful projects must be completed within budget, on schedule, and to the desired quality. Globally, many struggle to meet these benchmarks. Benchmarking evaluation approaches significantly influence housing project performance, yet their absence often leads to inefficiencies, cost overruns, delays, and quality issues. This study assessed the impact of benchmarking on housing projects in Nairobi, guided by Construction Management Theory. Methodology: A descriptive research design was used, targeting 127 projects by 15 real estate developers between 2019–2024. Data were collected from 254 registered architects using structured questionnaires and analyzed using SPSS to generate descriptive and inferential statistics. Findings: The findings underscore the widespread adoption and favorable perception of Result-Based Monitoring (RBM) as a project management approach in housing developments. The majority of respondents affirmed the use of RBM practices. The empirical evidence from the study aligns with international and regional findings on the positive relationship between RBM and housing project performance. While high levels of adoption and satisfaction prevail, the responses also highlight areas where targeted improvements in implementation fidelity, tool functionality, and feedback application could further enhance the impact of RBM systems. Unique Contribution to Theory, Policy and Practice: The study recommends the institutionalization of standardized RBM protocols across all housing projects. To address technical challenges, it is also recommended that organizations invest in modern monitoring tools and digital systems capable of real-time data tracking, analytics, and feedback generation. The unique contribution of the study is that Feedback loops should be institutionalized, with clear mechanisms for translating monitoring insights into actionable strategic decisions.

Keywords: Result-Based Monitoring; Housing Projects; Project Performance; Construction Management (search for similar items in EconPapers)
Date: 2025
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