Observing users, designing clarity: A case study on the user‐centered design of a cross‐language information retrieval system

Daniela Petrelli, Micheline Beaulieu, Mark Sanderson, George Demetriou, Patrick Herring and Preben Hansen

Journal of the American Society for Information Science and Technology, 2004, vol. 55, issue 10, 923-934

Abstract: This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. A study involving users from the beginning of the design process is described, and it covers initial examination of user needs and tasks, preliminary design and testing of interface components, building, testing, and refining the interface, and, finally, conducting usability tests of the system. Lessons are learned at every stage of the process, leading to a much more informed view of how such an interface should be built.

Date: 2004
References: Add references at CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1002/asi.20036

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:55:y:2004:i:10:p:923-934

Ordering information: This journal article can be ordered from
https://doi.org/10.1002/(ISSN)1532-2890

Access Statistics for this article

More articles in Journal of the American Society for Information Science and Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().