Innovations in retail operations: Thirty years of lessons from Production and Operations Management

Marshall Fisher and Ananth Raman

Production and Operations Management, 2022, vol. 31, issue 12, 4452-4461

Abstract: We review papers published in POM during its thirty‐year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory planning, to new technologies, like radio frequency identification (RFID) and e‐commerce, and strategic, like links between retailing and stock market performance.

Date: 2022
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