DOWN TO BUSINESS: THE COMMODIFICATION OF NONPROFIT SOCIAL SERVICES

David L. Altheide

Review of Policy Research, 1987, vol. 6, issue 4, 619-630

Abstract: Private nonprofit organizations play a major role in delivering a range of publicly funded social services. Aggregate data from a recent Urban Institute study reveal that recent federal cutbacks have affected the services, programs and clients of NPOs. An examination of specific agencies in Maricopa County (Phoenix) reveals that many service providers have adopted a business approach to their services and clients, treating them as commodities. In general, agencies serving clients with Resource Mobilization Potential‐youth and elderly‐have fared better than those dealing primarily with poor adults.

Date: 1987
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