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KEEPING QUALITY UNDER CONTROL – AN IMPORTANT FUNCTION OF MODERN MANAGEMENT

Oana-Luminița Voicu ()
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Oana-Luminița Voicu: Constantin Brâncoveanu University of Pitesti, Romania

Contemporary Economy Journal, 2021, vol. 6, issue 1, 6-12

Abstract: At the beginning of the twentieth century quality becomes a lifestyle, a basic component of the management in an organization. Nowadays, quality is designed as a competitive strategy in relation to: satisfying the clients’ needs, a continuous enhancing of the quality; making all the employees aware of the quality; preventing defects; the analysis of all the quality-centered activities and processes, in order to correct and adjust them. Obtaining products in accordance with quality requirements and minimal costs represent an operational objective of a firm. What costs money is non-quality. Therefore, using adequate scientific instruments to control the quality and prevent irregularities represents a major goal for an advanced modern management.

Keywords: Total quality (TQ); Total Quality Management (TQM); quality control; zero defects; non-compliant product (search for similar items in EconPapers)
JEL-codes: L15 (search for similar items in EconPapers)
Date: 2021
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