Quel management des connaissances pour les établissements bancaires ?

Valérie Pallas-saltiel and Rania Labaki

Revue française de gestion, 2009, vol. n° 191, issue 1, 139-151

Abstract: Banks are facing unprecedented challenges of increasing risks combined with a tough competition and a renewal of their employees. It becomes crucial for them to manage their organizational knowledge. This article seeks to identify the most relevant Knowledge Management to meet banks? specific issues. Banks have received however little attention to date and have been rather analyzed with a technological perspective, that is limited. We propose then a conceptual model reconciling the various approaches of Knowledge Management.

Date: 2009
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