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Balanced scorecard et pilotage de la responsabilité sociale de l'entreprise. Retour d'expérience

François Meyssonnier and Fana Rasolofo-Distler

Revue française de gestion, 2011, vol. n° 211, issue 2, 81-92

Abstract: This paper examines the nature of the Balanced Scorecard (BSC), by a field study on the implementation of the Corporate Social Responsability (CSR) in a Social Firm for Habitat (ESH). Action research was undertaken over a period of three years and led to the establishment of an annual strategic dashboard and a monthly reporting system. The contribution of the study is a reflection on the nature of the Balanced Scorecard (BSC) and instrumentation modes of Social Responsibility piloting (CSR).

Date: 2011
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