Impacts des technologies de l'information sur la santé au travail. Hypothèses et interprétations à partir d'une observation expérimentale

Pierre-Yves Gomez and Romain Chevallet

Revue française de gestion, 2011, vol. n° 214, issue 5, 107-125

Abstract: This paper examines the influence of ICT on health at work. We observe a growing social demand regarding health in the workplace parallel to an increasingly use of ICT tools ? yet regarded as ?soft technologies?. Based on literature and previous research, we formulate four heuristic assumptions to clarify this paradox. In an in-deepth empirical analysis of the implementation of voice picking in a logistic platform we find that ICT accelerate the pace of tasks and simplify the content of work. Finally, ICT increase both the feeling and the reality of work hardness.

Date: 2011
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