Le virus du doute. Décision et sensemaking dans une cellule de crise

Véronique Steyer and Hervé Laroche

Revue française de gestion, 2012, vol. N° 225, issue 6, 167-186

Abstract: Karl Weick?ssensemaking theory is one of the most productive approaches for explaining organizational reactions to crisis situations. This theoretical approach however leaves little room for decisions as compared to how important the decisional practices seem to actors within organizations. This paper suggests considering decisions as a support of the sensemaking process. A three-dimensional conception of decisions is developed to analyse the positive and negative dynamics linking sensemaking and decision-making. These propositions are based upon a case study of the reaction of a group of actors facing the realization of an anticipated threat, the 2009 influenza pandemic.

Date: 2012
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