Naviguer à travers les turbulences chez Boeing. Implications pour les entreprises, les salariés et les gouvernements

Leon Grunberg, Edward Greenberg, Sarah Moore and Patricia Sikora

Revue française de gestion, 2013, vol. N° 230, issue 1, 15-33

Abstract: Boeing Commercial Airplances (BCA) has become a very different firm over the last 15 years. It has transformed its design and production system, its culture, and its relations with employees. Repeated downsizing, outsourcing, lean manufacturing and other changes have deeply affected the attitudes and well-being of its workers and managers, sometimes for the better but often for the worse. In this paper we briefly review the evidence accumulated via a 10- year longitudinal study of BCA employees and present ideas for how companies and government can better respond to the inescapable and unsettling uncertainty and change produced by an intensely competitive global environment.

Date: 2013
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