Les dispositifs RH dans la fabrique du sens d'une décision stratégique. Le cas d'une entreprise de gestion du logement

Thierry Colin, Benoît Grasser and Ewan Oiry

Revue française de gestion, 2013, vol. N° 233, issue 4, 55-71

Abstract: Inscribed in Decision as Practice field of research, this paper shows that first line supervisors use HR Tools to build the meaning of a strategic decision. We realized a case study in the social housing sector. Our results show that first line supervisors contribute significantly to redefine the content of the strategic decision by moving its objective from the notion ?quality of service? to the notion of ?proximity?. They also highlight that the training plan as well as other HR tools, sometimes less formal play a central role in this redefinition.

Date: 2013
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