« À chacun son paradoxe ». Étude de la délégation des paradoxes organisationnels aux individus

Annick Valette, Pauline Fatien Diochon and Franck Burellier

Revue française de gestion, 2018, vol. N° 270, issue 1, 115-126

Abstract: What happens when an organizational paradox is delegated to individuals? This question, essential in a context where individuals increasingly inherit a job that used to be accomplished at an organizational level, does not have a unique answer. Indeed, our study concludes ?against a determinism of paradoxes? since the type of paradox seems to determine neither the way it is received by individuals ? here we identify a phenomenon of paradox diffraction, neither the way individuals manage it ? with both inter and intra-individual differences. By offering to understand this variability as the result of both a disposition effect (role of individual characteristics) and a position effect (role of situations), we suggest different action levers to ease their control.

Date: 2018
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