Manager sous stress aigu en situation de crise

Sophie Cros, Eric Lombardot and Benoît Vraie

Revue française de gestion, 2019, vol. N° 282, issue 5, 37-56

Abstract: Acute stress strongly impacts the perceived ability of decision makers to manage a crisis. Our paper allows us to better understand the impact of this acute stress on the decision-maker?s capacities in a crisis situation, and in particular, to identify the main causes that influence his stress level. The theory is based on crisis management. The analysis is based on a quantitative study administered by questionnaires to 122 decision-makers in the risk management field and processed using structural equations model. It identifies the resources that allow the decision-maker to better restore his capabilities in crisis situation.

Date: 2019
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