L’apport de la théorie de la conception à la gestion de crise. L’exemple d’une war room créative et activatrice face à la Covid-19

Pascal Le Masson, Thomas Andrade, Raphaëlle Barbier, Paul Blanchet, Justine Boudier, Stéphanie Brunet, Paul Caron, Charlotte Demonsant, Arthur Fourny, Agathe Gilain, Honorine Harlé, Armand Hatchuel, Clarisse Hida, Sophie Hooge, Caroline Jobin, Jérémy Lévêque, Héloïse Monnier, Shenle Pan, Laure-Anne Parpaleix, Inès Prieur de la Comble, Thomas Quandalle, Antoine Secher, Maxime Thomas, Chipten Valibhay and Benoît Weil

Revue française de gestion, 2020, vol. N° 293, issue 8, 111-126

Abstract: An intervention research conducted during the first wave of the Covid epidemic 19 showed that the implementation of design theory in crisis management situations allows new operational forms to emerge. The article shows how a collective actor endowed with an inventive rationality constitutes a ?creative and activating war room? capable of supporting, articulating and even initiating creative, if not dispersed, forces. This form of crisis management is notably compared to the command cells classically described in the literature.

Date: 2020
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