Mesurer la qualité pour transformer l’hôpital ?. Analyse sociotechnique d’une discrète quantification

Hugo Bertillot

Revue française de socio-Economie, 2020, vol. Hors-série (en lutte, 149-170

Abstract: Since the early 2000s, French public institutions have implemented quality assessment instruments in healthcare facilities. This article aims to analyze a discreet quantification project through the sociotechnical deconstruction of ?quality indicators.? Assessing the less controversial dimensions of quality, shaped by a plurality of knowledge and ambiguously used, quality indicators are gentle enough not to overwhelm health professionals. They are nevertheless powerful enough to instill discipline and auditability. In the name of quality, this government technology is thus equipped for gently transforming hospitals.

Keywords: public policy; healthcare system; assessment; indicators; rationalization (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.cairn.info/load_pdf.php?ID_ARTICLE=RFSE_SPE2020_0149 (application/pdf)
http://www.cairn.info/revue-francaise-de-socio-economie-2020--page-149.htm (text/html)
free

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cai:rfsdec:rfse_spe2020_0149

Access Statistics for this article

More articles in Revue française de socio-Economie from La découverte
Bibliographic data for series maintained by Jean-Baptiste de Vathaire ().