SYNTHETIC ANALYSIS OF INDICATORS USED IN THE ANALYSIS OF PRODUCT QUALITY DIFFERENTIATED AND NON-DIFFERENTIATED ON QUALITY CLASSES

Ecobici Mihaela Loredana
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Ecobici Mihaela Loredana: CONSTANTIN BRANCUSI UNIVERSITY OF TG-JIU, FACULTY OF ECONOMIC SCIENCE

Annals - Economy Series, 2016, vol. 1Special, 90-95

Abstract: Product quality has been and will remain one of the most important indicators of increasing economic and financial performance of a company. Quality is that which ensures the greatest part of the competitiveness of a product or service, this being the result of some important aspects such as: products and services of quality to meet consumers requirements, low costs without affecting the quality level, the performance of contractual obligations, customer satisfaction and last but not least obtaining profit. Research and results concerning this issue will result in the prerequisites in the process for quality assurance that can develop both internally and externally. The purpose of this article lies in the approach and illustration of the aspects of products differentiated and non-differentiated in quality classes. In launching this research I will try to highlight some aspects that most efficiently the indicators mentioned above, indicators that read to what extent a certain product meets the characteristics specified to its destination.

Keywords: quality; coefficient of operation; coefficient of equivalence; defect rate; degree of disponibility (search for similar items in EconPapers)
Date: 2016
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