EVALUATION OF CUSTOMER SATISFACTION: FUZZY LINGUISTIC APPROACH

Lazim Abdullah Author_Email: Lazim_m@umt.edu.my
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Lazim Abdullah Author_Email: Lazim_m@umt.edu.my: Department of Mathematics, Faculty of Science and Technology,Universiti Malaysia Terengganu

No 2011-258, 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding from Conference Master Resources

JEL-codes: M0 (search for similar items in EconPapers)
Date: 2011-03
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Published in 2nd ICBER 2011 Proceeding, March 2011

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