THE TOTAL QUALITY MANAGEMENT PRACTICES AND QUALITY PERFORMANCE: A CASE STUDY OF POS MALAYSIA BERHAD, KOTA KINABALU, SABAH

Irwan Ibrahim Author_Email: Irwan623@salam.uitm.edu.my, Afizan Amer and Fatimah Omar
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Irwan Ibrahim Author_Email: Irwan623@salam.uitm.edu.my: Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Malaysia
Afizan Amer: Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Malaysia
Fatimah Omar: Pos Malaysia Berhad, Malaysia

No 2011-342, 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding from Conference Master Resources

JEL-codes: M0 (search for similar items in EconPapers)
Date: 2011-03
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Published in 2nd ICBER 2011 Proceeding, March 2011

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