CONSUMER DISPUTE RESOLUTION: THE WAY FORWARD

Fahimeh Abedi Author_Email: Fabedi87@yahoo.com and Sakina Shaik Ahmad Yusoff
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Fahimeh Abedi Author_Email: Fabedi87@yahoo.com: Faculty of Law,The National University of Malaysia, (Universiti Kebangsaan Malaysia)
Sakina Shaik Ahmad Yusoff: Faculty of Law,The National University of Malaysia, (Universiti Kebangsaan Malaysia)

No 2011-511, 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding from Conference Master Resources

Keywords: e-commerce; alternative dispute resolution, online dispute resolution, B2C; e-disputes, principles of ODR (search for similar items in EconPapers)
JEL-codes: M0 (search for similar items in EconPapers)
Date: 2011-03
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Published in 2nd ICBER 2011 Proceeding, March 2011

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