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Improving a business: Case study of a front-line organization

Sergey Ivanov and Evelin Turcios

Journal of Social and Administrative Sciences, 2018, vol. 5, issue 4, 263-267

Abstract: This case study explores how a front-line organization improved its business operations through strategic changes in leadership and organizational culture. The authors analyze performance metrics and employee feedback to assess impact.

Keywords: Organizational improvement; Case study; Leadership; Front-line organization (search for similar items in EconPapers)
JEL-codes: D23 L20 M10 (search for similar items in EconPapers)
Date: 2018
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