Evaluating Artificial Intelligence in Medical Communication for Enhancing Doctor-Patient Interactions and Outcomes

Frederick Sidney Correa, Rohini Rohini, Shashikant Patil, Satya Ranjan Das, Kamineni Sairam and Jagtej Singh

Seminars in Medical Writing and Education, 2024, vol. 3, 493

Abstract: Medical communication using artificial intelligence (AI) might improve relationships between physicians and patients and provide better outcomes on health. It looks at how consumers and healthcare professionals may interact more easily thanks to AI-powered solutions such virtual assistants and robots. AI technologies may provide physicians accurate, current information, assist in clinical decision-making, reduce their mental load so they may concentrate on more challenging aspects of treatment. Moreover made accessible seven days a week, twenty-four hours a day are artificial intelligence technologies. In this sense, individuals may always acquire customised to their medical requirements answers and assistance. This paper investigates how effectively artificial intelligence technologies could raise patient engagement in medical exchanges, confidence, and pleasure. Examining many artificial intelligence systems used in healthcare reveals how they enable individuals to interact better by addressing shared issues such language and mental stress, and how they assist to solve the shortage of healthcare professionals. Particularly with regard to safeguarding data privacy and maintaining the human touch in healthcare, we also discuss the moral questions and challenges raised by artificial intelligence usage. Particularly how quickly and precisely AI can provide medical advice, assist to reduce the risk of misunderstandings, and enhance treatment commitment, researchers are also investigating how AI influences patient outcomes. The results of the research show that although artificial intelligence is a terrific tool for enhancing doctor-patient communication, it must be utilised wisely so as not to replace human understanding. Better, more knowledgeable, and more compassionate treatment for patients in the future is what we expect to see by supporting AI systems and healthcare professionals to cooperate. This will raise their confidence in the medical system and enhance their general state of wellness.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:dbk:medicw:v:3:y:2024:i::p:493:id:493

DOI: 10.56294/mw2024493

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