Knowledge Workers and Firm Capabilities

Eric Mengus and Tomasz Michalski

No 1493, HEC Research Papers Series from HEC Paris

Abstract: Specialized knowledge-generating jobs comprise close to one fifth of employment and one fourth of the wage bill in French manufacturing firms. They are positioned high in the firm hierarchy, horizontally aside upper-tier managers but are not managerial in nature. This escapes the patterns implied by the hierarchy view of the firm. Conditioning on firm size and shares of management workers, their higher shares in employment at the firm level are correlated with more innovation and intangible capital, greater product complexity, higher revenue and quantity total factor productivity and profitability. This suggests that firms use specialized knowledge workers to generate within-firm knowledge and create firm capabilities. Consistently, we model firms as organizations where efficient production of higher-value added, complex goods requires information acquisition by within-firm knowledge workers to develop capabilities beyond those created by management and hierarchies.

Keywords: firm organization; complexity; productivity; knowledge generation; capabilities (search for similar items in EconPapers)
JEL-codes: D23 D24 D83 J24 L20 M10 M50 (search for similar items in EconPapers)
Pages: 85 pages
Date: 2023-01-20, Revised 2024-02-05
New Economics Papers: this item is included in nep-cse, nep-eff, nep-hrm, nep-knm and nep-sbm
Note: Available on SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4328295
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Citations: View citations in EconPapers (5)

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Related works:
Working Paper: Knowledge workers and firm capabilities (2024)
Working Paper: Knowledge Workers and Firm Capabilities (2023)
Working Paper: Knowledge Workers and Firm Capabilities (2023)
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Persistent link: https://EconPapers.repec.org/RePEc:ebg:heccah:1493

DOI: 10.2139/ssrn.4328295

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