Techno-stress and productivity: Survey evidence from the aviation industry

Muhammad Aftab Alam

Journal of Air Transport Management, 2016, vol. 50, issue C, 62-70

Abstract: Technological progress in aviation sector is a source of increasing productivity, yet it is also a cause of stress. This study aimed to elucidate the linkage between techno-stress and crew productivity and examine the interaction effect of role-overload and equity-sensitivity in this relationship. The study explored three factors of techno-stress i.e. techno-complexity, techno-uncertainty and techno-overload, and found that their negative relationship with crew productivity got stronger when the crew was more role-overloaded and when the crew was more equity-sensitive. Respondents (N = 203) randomly chosen from aviation sector in Pakistan participated in the study. Together, the findings suggested role-equity analogous to fulcrum that can leverage crew productivity in aviation industry.

Keywords: Aviation; Aircrew; Techno-stress; Role-overload; Equity-sensitivity; Productivity (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (13)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:50:y:2016:i:c:p:62-70

DOI: 10.1016/j.jairtraman.2015.10.003

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