 Are past ownership experience and satisfaction major determinants of endorsement and future demand for zero emission vehicle technology when accounting for vehicle characteristics?Hui Shi and Konstadinos G. Goulias Research in Transportation Economics, 2025, vol. 110, issue C Abstract: Considering the worldwide impacts of climate change, it is crucial to embrace sustainable transport alternatives in order to reduce the emission of greenhouse gases. This study seeks to probe the impact factors of future vehicle choices and recommendations to other potential users. Specifically, clustering is first done based on vehicle attributes to group users' future vehicle intentions. Then a weighted multinomial logistic model (MNL) is developed to study the impact factors of people's future vehicle demand. Following that, three distinct models are evaluated to identify factors influencing consumer willingness to recommend three different zero-emission vehicles (ZEVs) listed by the California Air Resources Board, namely plug-in hybrid electric vehicles (PHEVs), battery electric vehicles (BEVs), and hydrogen fuel cell electric vehicles (FCEVs), with past experiences (reflected by post-purchase satisfaction in this study) serving as mediators. Finally, the relationship between past experiences and future vehicle demand is discussed. Future vehicle choices are classified into four groups that based on fuel type, body size, vehicle addition or replacement, and desire for new or used automobiles. The results indicate that consumers who have experienced sustainable vehicles are more likely to continue to select them in the future. In terms of the impact factors of ZEV satisfaction and recommendation, PHEV owners are concerned about the costs associated with gasoline and electricity consumption at home. BEV users consider not just all of the aforementioned but also battery range and the availability of public charging stations. FCEV users value the convenience of refueling their vehicles. Keywords: Electric vehicles; Plug-in electric vehicles; Past experience; Future vehicle intention; Vehicle recommendations (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:retrec:v:110:y:2025:i:c:s0739885925000186 Ordering information: This journal article can be ordered from DOI: 10.1016/j.retrec.2025.101535 Access Statistics for this article Research in Transportation Economics is currently edited by M. Dresner More articles in Research in Transportation Economics from Elsevier |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.