Improving bus service reliability: The Singapore experience

Waiyan Leong, Karen Goh, Stephane Hess and Paul Murphy

Research in Transportation Economics, 2016, vol. 59, issue C, 40-49

Abstract: In February 2014, Singapore embarked on a 2-year trial of a Bus Service Reliability Framework (BSRF) to improve en-route bus regularity and reduce instances of bus bunching and prolonged waiting times. Based on London's Quality Incentive Contract, the Singapore model also imposes penalties or provides incentives to operators for increases/reductions of Excess Wait Time (EWT) beyond a certain route-specific baseline.

Keywords: Bus service reliability; Singapore; Excess Wait Time; Land Transport Authority; Bus contracting model (search for similar items in EconPapers)
JEL-codes: L92 R48 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (8)

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DOI: 10.1016/j.retrec.2016.07.025

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