The emotional ambiguities of healthcare professionals’ platform experiences

Veronica Moretti and Riccardo Pronzato

Social Science & Medicine, 2024, vol. 357, issue C

Abstract: This paper investigates how healthcare professionals experience digital platforms in their work practices and how these relationships enable forms of emotional labour and contribute to shaping their emotional health.

Keywords: Emotional labour; Digital platforms; Emotional ambiguity; Healthcare professionals (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eee:socmed:v:357:y:2024:i:c:s0277953624006385

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DOI: 10.1016/j.socscimed.2024.117185

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