Adoption behavior of rural India for mobile telephony: A multigroup study

Ruchita Gupta and Karuna Jain

Telecommunications Policy, 2015, vol. 39, issue 8, 691-704

Abstract: Mobile telephony influences nearly all aspects of people׳s lives and is expected to grow in importance as a revenue and information source. Mobile phones are reported to have a positive and significant impact on the overall economic performance of individuals and the growth of a country. In India, however, the adoption pace of mobile telephony in rural regions is slower than that in urban areas. We examine the differences in the intention to adopt mobile telephony across different segments of the rural Indian population using the extended technology acceptance model (TAM), partial least squares regression, and multigroup analysis. Results suggest that gender, age, technology subscription, and region play a moderating role on the relationships in the extended TAM for rural India. These findings can help service providers design and develop group-specific offerings that lead to faster adoption of mobile telephony in rural India.

Keywords: Mobile telephony; Adoption; Multigroup; Rural; India (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (14)

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DOI: 10.1016/j.telpol.2015.01.001

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