Small and medium sized enterprises: U.K. research into their information needs

Michael W. Hill

World Patent Information, 1986, vol. 8, issue 4, 261-265

Abstract: The paper reviews the results of recent research in the U.K. into the information and documentation needs of small firms. Studies in this sector often abound in misconceptions usually based on invalid generalisations and some of these are exemplified. The conclusions are related to the supply of patent information to small firms and it is suggested that small firms prefer a local source of information which they like to contact by the name of the individual. Patent information is, therefore, most likely to be used if a local service acts as intermediary. It is desirable to ensure that those operating the local service are aware of all the types of information and its applications which can be derived from patent documents, are aware of the range of ways of accessing that information and are provided with a central service appropriate to their needs. If queries have to be answered quickly, the back-up service must also be quick.

Date: 1986
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