Speaking up to prevent harm: a systematic review of the safety voice literature

Mark C. Noort, Tom W. Reader and Alex Gillespie

LSE Research Online Documents on Economics from London School of Economics and Political Science, LSE Library

Abstract: Safety voice is the act of speaking up about safety in order to prevent accidents and physical harm. It occurs across contexts (e.g., healthcare, aviation, construction, mountaineering, high-risk sports) and understanding the phenomenon enables interventions. Despite recent interest, however, it remains unclear how safety voice (i) differs conceptually from employee voice, (ii) is delineated across levels of analysis, and (iii) could be optimally investigated. Addressing this, we identified 48 articles, and integrated 256 safety voice antecedents, 7 pragmatics and 23 outcomes into an ecological framework. Overlap was found with employee voice concepts and methodologies, especially for the behavioural nature of speaking-up. Nonetheless, safety voice appeared unique in terms of the content of the raised message (e.g., limited to safety), the context and person speaking-up, identified antecedents (e.g., hazard-specific antecedents), and methodological challenges (e.g., operationalisation of victimhood). Our proposed safety voice framework provides a novel approach to safety voice that is ecological and indicates interventions for mitigating physical harm.

Keywords: safety voice; speaking-up; employee voice; systematic review; harm prevention; UKRI fund (search for similar items in EconPapers)
JEL-codes: J50 (search for similar items in EconPapers)
Pages: 13 pages
Date: 2019-08-01
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (11)

Published in Safety Science, 1, August, 2019, 117, pp. 375-387. ISSN: 0925-7535

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Persistent link: https://EconPapers.repec.org/RePEc:ehl:lserod:100774

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