Generalized social exchange and its relevance to new era workplace relationships

Katsuhiko Yoshikawa, Chia-huei Wu and Hyun-Jung Lee

LSE Research Online Documents on Economics from London School of Economics and Political Science, LSE Library

Abstract: To critically evaluate the relevance of social exchange theory (SET) to the contemporary workplace, Chernyak-Hai and Rabenu point out a number of factors that reshape work relationships and suggest how to apply and extend social exchange theory to understand the new era work relationships. However, in their discussion, they focus mainly on reciprocal exchange (RE) in dyadic relationships. The discussion completely overlooks another important form of social exchange, namely, generalized exchange (GE), which is increasingly relevant to contemporary organizations exactly because of the changes indicated by Chernyak-Hai and Rabenu. In this commentary, we briefly review prior investigations into GE across various social science disciplines and then point out its increasing relevance to organizations. Finally, we will discuss implications for future research in the industrial/organizational psychology (IOP) literature.

JEL-codes: J50 (search for similar items in EconPapers)
Date: 2018-09-20
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Citations: View citations in EconPapers (3)

Published in Industrial and Organizational Psychology, 20, September, 2018, 11(3), pp. 486-492. ISSN: 1754-9426

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