Role Of Knowledge Management Towards Improving Organizational Productivity And Efficiency – Case Study Of Saudi Electricity Company

Kamel Khouladi ()
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Kamel Khouladi: : King Abdulaziz University, Faculty of Economics and Administration, Saudi Arabia

Eurasian Journal of Business and Management, 2023, vol. 11, issue 3-4, 147-157

Abstract: Nowadays, knowledge is one of the most important and valuable resources of an organization and therefore is considered part of its intellectual capital. Knowledge Management (KM) focuses on capturing, organizing and sharing available knowledge, wherever and whenever it is needed. KM can have a significant impact on the way people are performing the different processes and as consequence it will impact the overall organization performance. The present study attempts to analyze the impact of Knowledge Management (KM) on organizational productivity and performance in the Saudi Electricity Company. A descriptive research design was adopted wherein the research attempts to identify the impact of KM dimensions such as Knowledge Acquisition, Knowledge Dissemination and Responsiveness to Knowledge on organizational productivity and efficiency. An overall analysis of the results revealed that there is a positive and vital influence of KM methods on increasing effectiveness and efficiency of Saudi Electricity Company by improving the ways of managing and disseminating knowledge.

Keywords: Knowledge Management; Knowledge Acquisition; Knowledge Dissemination; Responsiveness to Knowledge; Organizational Efficiency; Organizational Productivity (search for similar items in EconPapers)
Date: 2023
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