Guan-Xi, Loyalty, Contribution And ‘Speak-Up Behavior: The Role of Leader-Member Exchange (LMX) as Mediator and Political Skill as Moderator

Chin-Yi Shu () and Nguyen Thi Nhu Quynh ()
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Chin-Yi Shu: Ming Chuan University, China
Nguyen Thi Nhu Quynh: Ming Chuan University, China

Eurasian Journal of Business and Management, 2015, vol. 3, issue 2, 54-73

Abstract: This study investigates factors that encourage employee’s speaking-up behavior in the organization which is considered to be a risky behavior. Drawing on the principles of Uncertainty Management Theory (UMT), this research proposes that factors which embodies two key facets of certainty, confidence and control, encourages employees to speak-up to direct supervisors. This study proposes that leader-member exchange (LMX) has a mediating effect on the relationship between Cheng’s categorization criteria (guan-xi, loyalty, contribution) and speak-up behavior while political skill moderates the relationship between LMX and speak-up behavior. Data collected from 288 subordinates and 92 of their immediate supervisors support all hypotheses. This study reveals the effects of LMX and political skill, on ‘speak-up’ behavior and provides practical suggestions to aid employees and organizations maximize the potential of their workforce.

Keywords: Uncertainty Management Theory; Guan-Xi; Loyalty; Contribution; Leader-Member Exchange; Speaking-Up Behavior; Political Skill (search for similar items in EconPapers)
Date: 2015
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