Reducing Cyber Incidents through Good Online Behavioral Norms: Lessons from South Africa

Naume Sonhera () and David Mhlanga ()
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Naume Sonhera: Vaal University of Technology, South Africa
David Mhlanga: The University of Johannesburg, South Africa

Eurasian Journal of Social Sciences, 2022, vol. 10, issue 1, 37-48

Abstract: The phenomenon of cyber incidents has grown commonplace in schools throughout the world, including South Africa. Cyber mishaps are becoming more common, affecting both learners and parents, and expecting parents to supervise their children's online activity 24 hours a day is unrealistic. Several studies have highlighted several remedies, however even with such solutions, cyber incidents are still on the rise. As a result, the study aims to use a technical tool to investigate how cyber incidents can be reduced through good online behavioral norms which is an alternative strategy for reducing cyber occurrences among learners. Using the experimental action approach, the findings revealed that if learners are given alert messages that encourage them to consider appropriate behavioral standards, the number of learners who send hurtful messages may be lower than the number of learners who wish to send hurtful messages. As a result, the study suggests that educational institutions should step up their efforts to ensure that learners receive alarm messages that encourage them to consider appropriate behavior norms.

Keywords: Cyber Incident; Learners; Online; Behavior; Message; Application; Hurting (search for similar items in EconPapers)
Date: 2022
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