Addressing workplace culture and abuse

Victor Sojo and Victoria Roberts

Chapter 4 in Handbook of Public Administration Reform, 2023, pp 57-76 from Edward Elgar Publishing

Abstract: A workplace culture of inclusion and respect is central to individual and organizational performance and well-being in the public sector. In this chapter, we integrate psychology, management, and public administration research to present an introduction to workplace abuse, what it is, and the many forms it takes at work. Then, we discuss why it is critical for public sector organizations to prevent and manage workplace abuse, including considerations around individual, organizational, and social impacts, legislative requirements, the fact that public sector organizations ought to be model institutions and, of course, that it is just the right thing to do. We also turn our attention to the enabling, motivating, and precipitating institutional factors within the public sector that increase the risk of workplace abuse. Finally, we present an overview of a whole-of-organization approach to creating a culture of inclusion and respect to prevent and manage workplace abuse.

Keywords: Business and Management; Politics and Public Policy (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/doi/10.4337/9781800376748.00008 (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:20243_4

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().