Digitalisation and the future of flexible working: a research agenda

Ariane Ollier-Malaterre, Sabrina Pellerin and Ashkan Rostami

Chapter 12 in A Research Agenda for Flexible Working Arrangements, 2025, pp 185-198 from Edward Elgar Publishing

Abstract: This chapter analyses the interplay between digitalisation and flexible work, specifically remote and hybrid work. We discuss three pressing dynamics of the contemporary hybrid workplace: (1) constant connectivity and the right to disconnect; (2) employee surveillance and privacy; and (3) organisational justice. After a succinct review of these dynamics, we put forth a research agenda that focuses on workers’ diverse, unequal, and often paradoxical experiences of an increasingly digitalised world of work. We call for research that better documents and explains in-office, hybrid, and remote workers’ experiences of (dis)connectivity and surveillance, as well as fairness perceptions in the hybrid workplace. We pay special attention to the intersection of these different dynamics, to the social inequities that underlie them all, and to the ways the national context in which they are embedded contributes to shaping them.

Keywords: Constant connectivity; Employee surveillance; Hybrid workplace; Organisational justice; Remote work; Right to disconnect (search for similar items in EconPapers)
Date: 2025
ISBN: 9781035317615
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