Foundations of logistics management

Kee-hung Lai

Chapter 1 in Concise Introduction to Logistics Management, 2026, pp 1-22 from Edward Elgar Publishing

Abstract: This chapter offers an overview of logistics management, emphasizing its evolution, strategic significance, and fundamental components. It portrays logistics management as a transformative business approach essential for achieving cost efficiencies and enhancing service capabilities. The chapter discusses key logistics elements, including order fulfillment, customer service, inventory management, and transportation, highlighting their roles in contributing to cost and service performance for logistics operations in the supply chain. It also traces the historical development of logistics management from its military roots to its pivotal role in global commerce today. Additionally, this chapter underscores the importance of key performance indicators (KPIs) in assessing logistics efficiency and fostering continuous improvement. By grasping these foundational elements, companies can enhance logistics operations, boost customer satisfaction, and secure cost and service benefits in the ever-evolving business environment.

Keywords: Logistics management; Cost efficiency; Service capabilities; Core elements; Performance indicators; Evolution and significance (search for similar items in EconPapers)
Date: 2026
ISBN: 9781035348824
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