Dear technology, you are not welcome: exploring ungratefulness towards technology

Naval Garg and Sarika Kumari

Social Responsibility Journal, 2021, vol. 19, issue 1, 101-113

Abstract: Purpose - Technology has become all-pervasive and one of the essential requirements of life. The blessings of science and technology are countless, and today, it is almost impossible to imagine life without applications of technology. And at the same time, positive psychologists have advocated practicing gratitude for the betterment of personal and professional growth and development. But ironically, the area of gratitude toward technology remains unexplored. The purpose of this study is to investigate the difference in gratitude for the technological and non-technological aspects of life. Design/methodology/approach - The first study compared gratitude for three parameters – sense of abundance, social appreciation and appreciation for others. The second study was based on the “counting blessing” exercise, in which respondents were asked to write five things for which they feel grateful in life. The Friedman test and Wilcoxon signed-rank test were used to compare the ranked data. In the third study, respondents were distributed into two groups. Both groups were given a puzzle to solve; first, group members were informed that they would interact with other human beings, and the second group was informed that they would interact with bots. Findings - All three studies concluded that respondents are relatively less grateful for the contributions of technologies. Originality/value - This is probably the first study that investigated gratefulness for technology.

Keywords: Ethics; Technology; Gratitude; Broaden-and-build theory; Human relations (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eme:srjpps:srj-03-2021-0113

DOI: 10.1108/SRJ-03-2021-0113

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