 Quality Assurance: Providing Tools for Managing Risk in PortsConstantinos I. Chlomoudis, Christos D. Lampridis and Petros L. Pallis International Journal of Maritime, Trade & Economic Issues (IJMTEI), 2013, vol. I, issue 1, 3-20 Abstract: Modern ports, operating in a new environment, constitute links in the door to door transportation. This new environment is characterized by the intensification of inter port and intra port competition. The reduction of risks, derived from this vigorously competitive environment through the implementation of concrete management practices, can be considered as a major objective for the modern port industry. On the other hand the implementation of quality assurance generates a favourable environment for the provision of high quality port services and the assurance of high standards in port operation. This paper examines the way that quality assurance can be used as a risk management tool in the operation of port industry. Furthermore, this work aims to identify, and classify the risks of port industry in relation to the characteristics of the quality management systems. The result of this analysis determines the prospects and the restrictions of quality management as a tool for the management of risks in ports. Keywords: Quality Assurance; Quality management; risk management; port competition (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ers:ijmtei:v:i:y:2013:i:1:p:3-20 Access Statistics for this article More articles in International Journal of Maritime, Trade & Economic Issues (IJMTEI) from International Journal of Maritime, Trade & Economic Issues (IJMTEI) |
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