Effect of Organizational Excellence on Factors of Organizational Performance in Dubai Freezones

Sharifa Aldarmaki, Kamarul Bahari Yaakub and Ahmad Amri Zainal Adnan
Additional contact information
Sharifa Aldarmaki: Faculty of Management & Economics, Sultan Idris Education University, Tanjung Malim. Malaysia
Authors registered in the RePEc Author Service: Visar Malaj

European Journal of Multidisciplinary Studies Articles, 2023, vol. 8

Abstract: The importance of organizational excellence cannot be overemphasized because it allows the organization to improve its overall performance. This means organizational excellence can help any time of organization improve their performance, but only when dimensions of organizational excellence are well linked with factors of organizational performance. Therefore, the overall objective of this paper is to assess the effect of organizational excellence on factors of organizational performance in Dubai Freezones. An online questionnaire was completed by 201 respondents from Dubai Freezones which focused on determining the effects of organizational excellence on the internal and external factors of organizational performance. The data analyzed using descriptive and inferential statistics revealed unexpected findings. The findings reveal that organizational excellence does not have positive effect on the internal factors of organizational performance such as people and key factors. Further finding show that organizational excellence has positive effect on external factors of organizational performance which are customer and society factors. While these results show that dimensions of organizational excellence have potential to positively effect organizational performance, they also indicate that it is yet to have positive effect on certain factors of organizational performance in Dubai Freezones. The implication of these findings is that further investigation may be required to determine what variable may moderate the relationship between organizational excellence and all factors of organizational performance in Dubai Freezones in order to provide recommendations for other freezones in the UAE.

Keywords: Organizational Excellence; Organizational Performance; Internal Factors; External Factors; Freezones; Dubai. (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://brucol.be/index.php/ejms/article/view/6957 (text/html)
https://brucol.be/files/articles/ejms_v8_i2_23/Aldarmaki.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eur:ejmsjr:562

Access Statistics for this article

More articles in European Journal of Multidisciplinary Studies Articles from Revistia Research and Publishing
Bibliographic data for series maintained by Revistia Research and Publishing ().