The role of sustainability policy in influencing service innovation. a case study of Changzhou BRT system

Chaoren Lu

ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, 2014, vol. 2014/3, issue 3, 167-168

Abstract: Purpose. The main aim of this paper is to assess and analyze the role of sustainability policy in influencing service innovation practices in the context of public transport. The intension is to understand the critical dimensions related to sustainability policy driven service innovation. The critical dimensions mainly focus on the relationship between innovation and policy, the challenges, competences and opportunities driven by sustainability policy. Design/methodology/approach. The paper is of an explorative nature. Critical case study method is adopted in this paper to understand the role of sustainability policy in service innovation. Findings. The study reveals that national sustainability policy framework drives the formulation and implementation of sustainable service innovation as a tool to achieve sustainable public transit system. The sustainability policy context in terms of responsibility, power and resource integration creates shared-platform that induces service innovation, which create value co-creation opportunities to the customers and other stakeholders. Research limitations/implications. The single case-study design of the present research does not enable empirical generalizations to be made. Contribution/value. The paper makes an original contribution to the study of sustainable and innovative public transit by explicitly linking the adoption of sustainability policy and its role in service innovation and value co-creation embedded on social and environmental perspectives. Practical implications. National policies often cannot influence local/urban transport directly, but become effective tool towards service innovation and value co-creation.

JEL-codes: L88 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.francoangeli.it/riviste/Scheda_Rivista. ... 050&Tipo=ArticoloPDF (text/html)
Single articles can be downloaded buying download credits, for info: https://www.francoangeli.it/DownloadCredit

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:fan:efeefe:v:html10.3280/efe2014-003009

Ordering information: This journal article can be ordered from
http://www.francoang ... io.aspx?IDRivista=10

Access Statistics for this article

ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT is currently edited by FrancoAngeli

More articles in ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT from FrancoAngeli Editore
Bibliographic data for series maintained by Stefania Rosato ().