The Influence of Demographics on Job Burnout
Abdul Haque () and
Muhammad Shakeel Aslam ()
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Abdul Haque: Assistant Professor Department of Management Sciences COMSATS Institute of Information Technology Raiwind Road, Lahore Pakistan
Muhammad Shakeel Aslam: Lecturer Department of Management Sciences COMSATS Institute of Information Technology Raiwind Road, Lahore Pakistan
Far East Journal of Psychology and Business, 2011, vol. 4 No 2 Paper 5 August, issue 5, 57-72
Abstract:
This study examined the relationship of demographics and job burnout. Association of emotional exhaustion, depersonalization, lack of accomplishment and overall job burnout with different demographics such as gender, age, marital status, qualification, work experience, salary structure and working hours was investigated in this study. A well-structured questionnaire was administered and data was collected from 406 bankers working in local private, local nationalized and foreign banks located in Lahore city. It is found in the study that employees belonging to different demographical groups exhibit same level of burnout in most of the cases. However, some differences are noted and discussed in the study. The findings of the study provides a true picture about the level of burnout in different demographical groups and puts stress on banking management to have careful insight to address this issue. The limitations of the research and future area to be examined further are also discussed. The study is pioneer in its nature as no previous study explored the relationship of demographics with job burnout in Pakistan.
Keywords: Pakistan; Banking Sector; Emotional Exhaustion; Depersonalization; Lack of accomplishment; Job Burnout (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:fej:articl:v:4b:y:2011:i:5:p:57-72
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