HOSPITAL INFORMATION SYSTEM (HIS) IMPLEMENTATION IN A PUBLIC HOSPITAL: A CASE STUDY FROM MALAYSIA

Noor Fadzlina Mohd Fadhil (), Mariana Jusop () and Dr. Abdul Aziz Abdullah ()
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Noor Fadzlina Mohd Fadhil: Lecturer, Faculty of Business Management and Accountancy Universiti Sultan Zainal Abidin, Malaysia
Mariana Jusop: Lecturer, Faculty of Business Management and Accountancy Universiti Sultan Zainal Abidin, Malaysia
Dr. Abdul Aziz Abdullah: Lecturer, Faculty of Business Management and Accountancy Universiti Sultan Zainal Abidin, Malaysia

Far East Journal of Psychology and Business, 2012, vol. 8 No 3 Paper 1 September, issue 1, 1-11

Abstract: In this competitive global information system (IS) environment, an integrative system is crucial for the highly demanding of information needs. This is evident in the fact that the greater majority of hospitals both in Asia Pacific and Southeast Asian are in the process of implementing or planning to implement the Hospital Information System (HIS). This research aims to investigate users acceptance towards the implementation of HIS in one of the public hospitals in Malaysia. The research main objective is to identify the acceptance and awareness level of the system users in early system implementation. Furthermore, findings from a few past studies have shown that resistance in the early stages of the introduction of a new information system is quite common before users could evident its benefits in terms of minimizing costs and helping them to perform their tasks better. A case study method is used in this study for more thorough information in this stage of the system implementation. This research then is planned to contribute to the identification of major factors which can influence the users acceptance or resistance. Thus, it will be a guidance for the researchers to overcome the gap.

Keywords: Implementation; Acceptance; Information System (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2012
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