Road Freight Quality Management in Industry 4.0: International Experience and Perspectives in Kazakhstan

Rashid Oiykbayevich Tazhiyev (), Taskin Dirsehan, Elmira Esenbekovna Baimukhanbetova and Urikkul Duisenovna Sandykbaeva
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Rashid Oiykbayevich Tazhiyev: Higher School of Economics and Business, Al-Farabi Kazakh National University, Almaty 050000, Kazakhstan
Taskin Dirsehan: Faculty of Business Administration, Marmara University, Istanbul 34722, Turkey
Elmira Esenbekovna Baimukhanbetova: Higher School of Economics and Business, Al-Farabi Kazakh National University, Almaty 050000, Kazakhstan
Urikkul Duisenovna Sandykbaeva: Faculty of Pre-University Education, Al-Farabi Kazakh National University, Almaty 050000, Kazakhstan

Economies, 2024, vol. 12, issue 8, 1-13

Abstract: This article explores the evolution of road freight transport in the context of Industry 4.0, focusing on management practices and technological advancements in transport and logistics companies’ management information systems. By analyzing the latest international practices in road freight quality management within Industry 4.0 through regression and correlation methods, a model highlighting the significant influence of quality over price and institutional factors on the development of information and communication technology (ICT) goods exports was developed. It showcases how digital frameworks, alongside AI and big data, can enhance road freight quality in Industry 4.0, establishing a digital ecosystem for transport and logistics quality management. This study introduces a novel perspective on managing road freight transport as a digital ecosystem, offering insights into improving ICT goods exports in Kazakhstan by enhancing management information systems. It suggests a new management information system organization scheme to increase road freight quality management efficiency and ensure quality in Industry 4.0 settings.

Keywords: quality cargo transportation; digitalization transportation; ecosystems logistic services; Kazakhstan; ICT goods exports; management information systems; quality factors in transportation; auto freight transportation in industry 4.0 (search for similar items in EconPapers)
JEL-codes: E F I J O Q (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:gam:jecomi:v:12:y:2024:i:8:p:218-:d:1461822

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