Patients’ Perspective of the Design of Provider-Patients Electronic Communication Services

Petr Silhavy, Radek Silhavy and Zdenka Prokopova
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Petr Silhavy: Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic
Radek Silhavy: Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic
Zdenka Prokopova: Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic

IJERPH, 2014, vol. 11, issue 6, 1-15

Abstract: Information Delivery is one the most important tasks in healthcare practice. This article discusses patient’s tasks and perspectives, which are then used to design a new Effective Electronic Methodology. The system design methods applicable to electronic communication in the healthcare sector are also described. The architecture and the methodology for the healthcare service portal are set out in the proposed system design.

Keywords: electronic communication; portal design; web-based healthcare (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2014
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