The Influences of Procedural Justice on Turnover Intention and Social Loafing Behavior among Hotel Employees

Hussein N. E. Edrees, Abu Elnasr E. Sobaih (), Hassane Gharbi and Ahmed E. Abu Elnasr
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Hussein N. E. Edrees: Strategic Planning Administration, King Faisal University, Al-Ahsaa 31982, Saudi Arabia
Abu Elnasr E. Sobaih: Management Department, College of Business Administration, King Faisal University, Al-Ahsaa 31982, Saudi Arabia
Hassane Gharbi: Management Department, School of Business, University of Sfax, Sfax 3018, Tunisia
Ahmed E. Abu Elnasr: Higher Institute for Specific Studies, Future Academy, Cairo 11771, Egypt

JRFM, 2023, vol. 16, issue 2, 1-15

Abstract: This study examines the influences of procedural justice on the turnover intention and social loafing behavior among employees in the hotel industry. Despite a growing body of literature regarding the relationship between organizational justice, turnover intention and social loafing, there is limited published research on the influence of procedural justice on social loafing behavior among hotel employees with the mediating effect of turnover intention. For this purpose, a questionnaire was self-administered to employees working at different hotels in Saudi Arabia. AMOS software was employed for structural equation modeling (SEM) data analysis. The results show that procedural justice significantly and negatively influences social loafing behavior. Furthermore, procedural justice significantly and negatively influences turnover intention, whereas the turnover intention significantly and positively influences social loafing behavior. Turnover intention partially mediates the link between procedural justice and social loafing. The study outcomes confirm that procedural justice is important for any organization; nevertheless, it is not enough to decrease social loafing behavior among hotel employees, especially when turnover intention exists. The results have implications for hotel practitioners and scholars in relation to reducing turnover intentions and social loafing behavior among employees.

Keywords: social loafing; social exchange theory; procedural justice; hotel industry; turnover intention (search for similar items in EconPapers)
JEL-codes: C E F2 F3 G (search for similar items in EconPapers)
Date: 2023
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