The Role of the Quality Management Process within Society 5.0

Biljana Maljugić, Dragan Ćoćkalo, Mihalj Bakator and Sanja Stanisavljev
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Biljana Maljugić: Technical Faculty “Mihajlo Pupin”, University of Novi Sad, 23101 Zrenjanin, Serbia
Mihalj Bakator: Technical Faculty “Mihajlo Pupin”, University of Novi Sad, 23101 Zrenjanin, Serbia
Sanja Stanisavljev: Technical Faculty “Mihajlo Pupin”, University of Novi Sad, 23101 Zrenjanin, Serbia

Societies, 2024, vol. 14, issue 7, 1-34

Abstract: This paper conducts a comprehensive review following the PRISMA methodology to explore the evolution and necessity of quality management in the era of Society 5.0, covering publications from 2017 to 2022. Through a meticulous process involving planning, conducting and reporting the review, along with a theory-driven selection and analysis of content, it aims to construct a theoretical model for quality management in Society 5.0. This model underscores the integration of quality management with Society 5.0’s principles, focusing on human-centric technological advancement and addressing social challenges to enhance life quality. The findings reveal a framework that could drive the transition to Society 5.0 by leveraging key inputs for tangible outcomes. The paper’s originality lies in its in-depth analysis and the proposed model’s potential to guide industries and governments towards sustainable development in the context of Society 5.0, marking a valuable contribution to future research in this field.

Keywords: Society 5.0; Quality 5.0; Industry 4.0; Industry 5.0 (search for similar items in EconPapers)
JEL-codes: A13 A14 P P0 P1 P2 P3 P4 P5 Z1 (search for similar items in EconPapers)
Date: 2024
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