Construction of the Quality Evaluation Index System of MOOC Platforms Based on the User Perspective

Pei-Yao Su, Jing-Hong Guo and Qi-Gan Shao
Additional contact information
Pei-Yao Su: Faculty of Education, Fujian Normal University, Fuzhou 350117, China
Jing-Hong Guo: College of Chinese Language and Literature, Fujian Normal University, Fuzhou 350117, China
Qi-Gan Shao: School of Economics & Management, Xiamen University of Technology, Xiamen 361024, China

Sustainability, 2021, vol. 13, issue 20, 1-18

Abstract: Massive open online courses (MOOCs) have become a mainstream form of online learning. At present, various countries are vigorously developing MOOC platforms, which provide a helpful platform for people to acquire knowledge and skills. However, the quality of each MOOC platform is different, which is a challenge for learners seeking excellent courses. Since the evaluation of MOOC quality is a multiple criteria decision-making issue, it is important to find the major dimensions and criteria that determine the quality of platforms. This paper determines the weight of each dimension and criterion by using the best worst method (BWM). The results indicate that content accuracy has the greatest impact on MOOC quality. This paper selected five well-known domestic MOOC websites as research objects and used the VIKOR analysis method to rank the platform quality of the five chosen websites. The results show that IMOOC and Xuedong are ranked as the top two websites. This research result helps learners deepen their understanding of MOOC platforms and can serve as a reference for MOOC platforms to improve their quality. Techniques to reduce the uncertainty of expert judgments (such as rough sets, fuzzy theory, grey correlation, etc.) and models that clarify the influence relationship between criteria (DEMATEL-ANP) can be applied in future research.

Keywords: MOOC platform; index system; quality evaluation; BWM; VIKOR (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.mdpi.com/2071-1050/13/20/11163/pdf (application/pdf)
https://www.mdpi.com/2071-1050/13/20/11163/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:13:y:2021:i:20:p:11163-:d:652819

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().